SaaS Products and Web Tools Built by VBO for Small Businesses

We don't just solve business problems with people. We solve them with software too.

Every product and tool built at Versatile Back Office starts with a real client problem, lived from the inside. These are not generic off-the-shelf solutions. They are purpose-built for specific industries, designed by operators who understand the workflow, the data, and the pain points.

LIVE AND AVAILABLE

Our Live SaaS Product

MerchantFix AI

Ecommerce Readiness Scanner for Google Shopping and Google Ads

MerchantFix AI scans your e-commerce website for Google Shopping, Merchant Center, and Google Ads readiness issues. It checks trust signals, policies, product pages, and risk areas so you can fix problems before they cost you approvals or ad spend.

Built by the VBO team from years of hands-on ecommerce and back-office work. No guesswork. No generic checklists. A real scan of your actual website.

Who this is for: E-commerce businesses, Shopify and WooCommerce store owners, Google Shopping advertisers, and any business that runs or plans to run Google Ads.

Key Features:

Google Shopping and Merchant Center compliance scan
Trust signal and policy page checker

Risk area identification before ad spend
Actionable fix recommendations

CUSTOM WORK

Reporting Tools Built for Wireless Retail Clients

Beyond standalone SaaS products, VBO also builds custom HTML-based reporting tools and dashboards for specific clients. These tools are purpose-built around real operational data. Below are two tools currently in active use by a wireless retail client.

Wireless Retail Employee Daily Scorecard

A daily performance scorecard generator for multi-location wireless retail teams. Pulls sales rep data and generates individual scorecards showing gross profit, boxes sold, GP per box, accessory and set up fee revenue, TMP and Perks attach rates, and activation counts for both today and month to date.

Each scorecard can be opened as a standalone HTML file or saved as an image for daily distribution to store managers and reps.

Key Capabilities:

Individual rep scorecards for all store locations
TODAY and MTD performance in one view
TMP and Perks attach rate tracking with visual bars
Projected month end figures based on current pace
One click HTML export and image save per rep

Daily Gross Profit and Trending Dashboard

A comprehensive monthly gross-profit and trend dashboard for multi-location wireless retail operations. Shows MTD totals, daily GP trends, store-by-store performance, month-over-month and year-over-year comparisons, projected month-end figures, and product attach rate breakdowns.

Built for retail owners and managers who need a single view of all store performance without logging into multiple systems.

Key Capabilities:

MTD gross profit across all store locations in one view
Daily GP trend chart with current, prior month, and prior year comparison
Store performance table with GP, boxes, GP per box, and attach rates
Month-over-month and year-over-year comparison panels
Product attach rate reporting by store
Save as HTML and print options

IN DEVELOPMENT

What We Are Building Next

More purpose-built tools are in development at VBO. Each one targets a specific business problem with a focused software solution.

VoxLeads AI

AI Voice Calling for Business Outreach and Follow-Ups

VoxLeads AI is an AI-powered voice calling platform being built for businesses that need automated outbound phone conversations. From lead qualification and appointment booking to service reminders and customer follow-ups, VoxLeads AI handles real-time voice conversations at scale.

Built for businesses that rely on phone outreach and want to scale without scaling their team.

Who this is for: Real estate developers, service businesses, sales teams, appointment-based businesses, and any SMB running outbound call campaigns.

Use Cases:

AI outbound sales and lead qualification calls
Appointment booking and confirmation calls
Service reminder and follow-up calls
Customer re-engagement campaigns

Service Management Dashboard

After-Sales Service Operations for Product Sellers

A complete service management platform for businesses that sell products requiring ongoing maintenance and service. Manages customer records, product details, warranty tracking, automated service scheduling, technician assignment, payment and AMC tracking, and automated email reminders.

Built to ensure no service is missed, improve customer follow-up rates, and increase repeat business.

Who this is for: Inverter and battery dealers, appliance sellers, HVAC businesses, and any product seller managing ongoing maintenance contracts.

Key Features:

Customer and product database with warranty tracking
Automated service and maintenance scheduling
Technician assignment and status tracking
Payment and AMC management
Automated email reminders with full service details
Downloadable reports (daily, weekly, monthly, custom range)

BUILD WITH VBO

Need a Custom Tool Built for Your Business?

Beyond our own SaaS products, VBO designs and develops custom web applications, client portals, and reporting dashboards for businesses with specific workflow needs.

If you have a manual process that software could automate, we can scope, design, and build it for you. We have already built custom tools for wireless retailers and service businesses. We know how to translate operational pain into clean, working software.

What we build:

Custom reporting dashboards and client portals
Subscription-based web applications
Internal workflow automation tools
Data reconciliation and financial reporting tools
API integrations and third-party data pipelines
AI-powered workflow and automation systems

Why Our Products Are Different

Built From Real Workflows

Every VBO product starts from a real client problem we encountered while delivering outsourcing services. We have lived the workflow before we built the software.

Industry Specific, Not Generic

We do not build tools for everyone. Each product targets one specific industry with one specific problem. That focus is what makes them actually useful.

Backed by an Operational Team

When you use a VBO product or tool, you also have access to our outsourcing team if you need human support alongside the software. People and technology from one partner.

Frequently Asked Questions About VBO Products

What SaaS products does VBO currently offer?

VBO currently has one live SaaS product: MerchantFix AI, an e-commerce readiness scanner for Google Shopping and Google Ads. We also build custom HTML reporting tools for wireless retail clients. More standalone products including VoxLeads AI and a Service Management Dashboard are in development.

Are VBO products separate from the outsourcing services?

Yes. Our SaaS products and web tools are standalone solutions available separately from our outsourcing services. You can use a VBO product without hiring our team, or combine both for maximum impact.

Can VBO build a custom tool for my specific business?

Yes. If you have a manual workflow that software could automate, we can scope, design, and build a custom web application, reporting dashboard, or client portal for your business. Contact us to discuss your requirements and we will give you an honest assessment of what is possible.

What industries do VBO products and tools serve?

Currently MerchantFix AI serves ecommerce businesses. Our custom reporting tools serve wireless and telecom retailers. Products in development target inverter and battery dealers, service businesses, and AI-driven outbound calling use cases across multiple industries.

How are VBO products priced?

Each product has its own pricing model. MerchantFix AI pricing is available at merchantfixai.com. For custom web application development, pricing is scoped based on requirements. Contact us for a free consultation and we will give you a clear estimate with no obligation.

Can VBO build AI-powered tools and automations?

Yes. VBO builds AI-powered workflows, automation tools, and AI voice calling systems. Our VoxLeads AI platform is currently in development. If you need an AI automation built for a specific business process, contact us to discuss what is possible.

Have a Workflow Problem? Let's Talk.

Whether you need an existing VBO product, a custom-built tool, or just want to explore what is possible, we are happy to have a conversation. No commitment required.